Privacy Policy

 

1. Access Data and Hosting
You can visit our website without providing any personal information. Each time a website is accessed, the web server automatically stores a so-called server log file which includes data such as the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data). This data is used solely to ensure the smooth operation of the site and to improve our offerings. This serves to protect our legitimate interests in a correct representation of our offerings, as per Art. 6 Para. 1 S. 1 lit. f GDPR. All access data will be deleted no later than seven days after your visit.

2. Data Processing for Contract Execution and Contacting Us

2.1 Data Processing for Contract Execution
To execute contracts (including inquiries and processing of any warranty and performance issues as well as any legal updating obligations) as per Art. 6 Para. 1 S. 1 lit. b GDPR, we collect personal data when you voluntarily provide it during your order. Mandatory fields are marked as such because we need this data to execute the contract and cannot process the order without it. The data collected is visible from the respective input forms. Further information on data processing, especially regarding the transfer to our service providers for order, payment, and shipping processing, can be found in the following sections of this privacy policy. After the contract has been fully processed, your data will be restricted for further processing and deleted after the retention periods required by tax and commercial law, as per Art. 6 Para. 1 S. 1 lit. c GDPR, unless you have expressly consented to further use of your data as per Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve further data use that is legally permissible and about which we inform you in this statement.

2.2 Customer Account
If you consent under Art. 6 Para. 1 S. 1 lit. a GDPR by choosing to create a customer account, we use your data for the purpose of opening the customer account and storing your data for future orders on our website. You can delete your customer account at any time either by sending a message to the contact option described in this privacy policy or through a designated function in the customer account. After deleting your customer account, your data will be deleted unless you have expressly consented to further use of your data as per Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve further data use that is legally permissible and about which we inform you in this statement.

2.3 Contacting Us
In the context of customer communication, we collect personal data to handle your inquiries as per Art. 6 Para. 1 S. 1 lit. b GDPR when you voluntarily provide it during contact with us (e.g., via contact form or email). Mandatory fields are marked as such because we need this data to process your contact request. The data collected is visible from the respective input forms. After your request has been fully processed, your data will be deleted unless you have expressly consented to further use of your data as per Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve further data use that is legally permissible and about which we inform you in this statement.

3. Data Processing for Shipping

To fulfill the contract as per Art. 6 Para. 1 S. 1 lit. b GDPR, we pass your data to the shipping service provider responsible for the delivery, as far as necessary for delivering the ordered goods. This also applies to the transfer of data to our manufacturers or wholesalers if they handle the shipping for us (drop shipping). They are considered shipping service providers within the meaning of this privacy policy. Our service providers are located and/or use servers in the following countries: China, India. These countries do not have an adequacy decision by the European Commission. Our cooperation with you is based on these guarantees: Standard Contractual Clauses of the European Commission.

4. Data Processing for Payment

In processing payments in our online shop, we work with partners: technical service providers, credit institutions, and payment service providers.

4.1 Data Processing for Transaction Execution
Depending on the selected payment method, we pass the data necessary for processing the payment transaction to our technical service providers, who act on our behalf, or to the credit institutions or payment service provider, as far as necessary for processing the payment. This serves the purpose of contract fulfillment as per Art. 6 Para. 1 S. 1 lit. b GDPR. Some payment service providers collect the data necessary for processing the payment themselves, e.g., on their own website or through a technical integration in the ordering process. The privacy policy of the respective payment service provider applies in this case. If you have questions about our payment processing partners and the basis of our collaboration with them, please contact us using the contact option described in this privacy policy.

4.2 Data Processing for Fraud Prevention and Optimization of Payment Processes
We may also provide our service providers with additional data, which they use together with the data necessary for processing the payment as our processors for fraud prevention and optimizing our payment processes (e.g., invoicing, handling disputed payments, supporting accounting). This serves the purpose of safeguarding our legitimate interests in protecting against fraud and efficient payment management as per Art. 6 Para. 1 S. 1 lit. f GDPR.

5. Email Advertising

Email Newsletters with Subscription, Newsletter Tracking with Separate Consent
If you subscribe to our newsletter, we use the necessary or separately provided data to send you our email newsletter based on your consent as per Art. 6 Para. 1 S. 1 lit. a GDPR. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or through a designated link in the newsletter. After unsubscribing, we delete your email address from the recipient list unless you have expressly consented to further use of your data as per Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve further data use that is legally permissible and about which we inform you in this statement.

If you have additionally consented to the analysis of our newsletters as per Art. 6 Para. 1 S. 1 lit. a GDPR, we analyze your interaction with our newsletter by measuring, storing, and evaluating open rates and click rates to design future newsletter campaigns ("Newsletter Tracking"). For this evaluation, the sent emails contain one-pixel technologies (e.g., web beacons, tracking pixels) stored on our website. For these evaluations, we link the "newsletter data" including the referrer URL, the date and time of the call, the description of the type of web browser used, the IP address of the requesting computer, the email address, the date and time of registration and confirmation, and one-pixel technologies with your email address or your IP address and possibly an individual ID. Links included in the newsletter may also contain this ID. Unsubscribing from newsletter tracking is possible at any time and can be done either by sending a message to the contact option described or through a designated link in the newsletter. The information is stored as long as you are subscribed to the newsletter.

6. Cookies and Other Technologies

General Information
To make visiting our website attractive and to enable certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files automatically stored on your device. Some cookies we use are deleted after the end of the browser session (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). Privacy Protection on Devices When using our online offer, we use technologies that are necessary to provide the telemedia service you explicitly requested. Storing information on your device or accessing information already stored on your device does not require consent in this regard.

For non-essential functions, storing information on your device or accessing information already stored on your device requires your consent. Please note that if you do not grant consent, some parts of the website may not be fully usable. Any consents you grant will remain valid until you adjust or reset the respective settings on your device.

Subsequent Data Processing by Cookies and Other Technologies
We use technologies that are strictly necessary for the use of certain functions of our website (e.g., shopping cart function). These technologies collect and process IP address, visit time, device and browser information, and information on your use of our website (e.g., shopping cart content) and are used to optimize the representation of our offers as per Art. 6 Para. 1 S. 1 lit. f GDPR.

The cookie settings for your browser can be found at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™. If you have consented to the use of technologies as per Art. 6 Para. 1 S. 1 lit. a GDPR, you can withdraw your consent at any time by sending a message to the contact option described in the privacy policy.

7. Integration of Trusted Shops Trustbadge/Other Widgets

To display our Trusted Shops quality seal and offer Trusted Shops products to buyers after an order, the Trusted Shops Trustbadge is integrated into this website. This serves to protect our legitimate interests in optimal marketing by enabling secure shopping as per Art. 6 Para. 1 S. 1 lit. f GDPR. The Trustbadge and the services promoted are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne (Trusted Shops), with whom we are jointly responsible for data protection under Art. 26 GDPR. We inform you about the essential contract contents according to Art. 26 Para. 2 GDPR in these data protection notices